Monthly Archives: March 2016

Getting Settled

Newcomer’s Telephone Directory— the numbers you need for utilities, vehicle registration, getting the family settled and more!

Getting the House in Shape  
Electricity: Rocky Mountain Power 888/221-7070
Gas: Questar Gas 800/323-5517

Century Link




Garbage, Water & Sewer: Dept. of Public Utilities 801/483-6900
Deseret Industries (for donating or used items) 801/532-6201
SLCgreen (recycling) 801/535-6470
Health Department 385/468-4100
Vehicle Registration & Licensing  
DMV 801/297-7780
Dept. of Public Safety 801/535-2600
Getting Help  
Police, Fire, Ambulance (emergency only) 911
Poison Control 800-222-1222
Better Business Bureau 801/892-6009
Getting the Family Settled  
Utah Office of Education 801/538-7500
Libraries 801/524-8200
Welcome to Utah 801/967-7818
Child Care Resource & Referral service 801/537-1044  Children’s Service Society
Getting Informed  
Newspaper Service: Salt Lake Tribune 801/204-6100
Voter Registration 801/468-3427
Lieutenant Governor’s Office 801/538-1000
Mayor’s Office 801/535-7704
Job Service 801/536-7000
Chamber of Commerce 801/364-3631
Getting Around  
Utah Transit Authority 801/287-4660
Highway Patrol 801/965-4518
Non-Emergency UHP 801/887-3800
Road Conditions 511
Other Relocation Resources  
The Newcomers Club 801/261-5656

Susan Poulin

Susan Poulin                                                             

Summit Sotheby’s International Realty

2455 Parleys Way, Suite 240, Salt Lake City, UT 84109


With over 25 successful years in the real estate industry, Susan has an unparalleled sense for client needs and preferences. As one of the top-ranking agent in the Summit Sotheby’s Salt Lake office, Susan consistently leads in volume and sales, and adds this level of success to every transaction.  In addition, she lives within a mile of the University of Utah, and the University Hospital and intimately knows, understands and has sold properties in the neighborhoods and areas that surround it.

With her exceptional market knowledge, she brings to the table her personalized service, negotiating skills, and results-driven approach. Buyers and Sellers will benefit from her ability to solve problems and remove obstacles in the process. As a client you will be provided with the best data and tools available, as it is invaluable to have real-time knowledge of the constantly changing market.

Susan values and prioritizes each and every client, and her success stems from her high level of determination, responsiveness and enthusiasm for every transaction, from beginning to end. Her confidence, expertise, and positivity make her the perfect agent for your next home.

Originally from the Chicago area, Susan moved to Salt Lake almost 40 years ago to surround herself with the beautiful Utah mountains. When she isn’t working she enjoys everything from skiing, hiking, and biking and golf with friends, to spending time with her wonderful husband Patrick, amazing daughter, Kelly and two mischievous Wheaten Terriers.

Susan is also a Board Member on the University of Utah Hospital Foundation, and the Matheson Park Board.


PIM ReferencesSotheby's Logo

  • Drs. Heather Howe and Vijay Kairam
  • Dr. Michael Mallin and Brittany Mallin
  • Dr. Zachary Sturges and Leigh Sturges
  • Dr. Jenarrh Tekippe

Video: Susan Poulin Overview



Susan is fantastic to work with! We met her over 5 years ago when we were looking to buy our first home. She was referred to us by two good friends who were fellow ER residents, whom she helped with the purchase and sale of their homes. Susan helped us purchase our first home and most recently, we worked with Susan again to sell that house and purchase our forever home. Susan is a true professional. She is wonderful and easy to work with, she doesn’t pressure, and she gives you the right amount of guidance when looking at homes. Yet when it comes to negotiations, she is tough. She’s going to make sure you get a good deal. She really works hard for her clients and maintains a friendship with them after the work is done. We have kept in touch with Susan and consider her a friend. We highly recommend Susan for any of your real estate needs!

~Mike and Brittany Mallin


We worked with Susan on both the buying and, ultimately, selling of our first home in Salt Lake.  She is incredible!   Susan brings years of experience, extensive market knowledge and, importantly, a great personality and attitude to the relationship.  If we move back to Salt Lake we will certainly use Susan again as our agent.  We can’t recommend her highly enough.

~Zach and Leigh Sturges


Alisa Bair

Alisa Bair

Alisa Bair Group

Equity Real Estate

Executive Realtor®, Top Producer

Providing Results

  • Over 350 sales negotiated on behalf of clients; and
  • Client satisfaction is paramount (see client testimonials for specific reviews/feedback)


Featured in Forbes, Top Agent, and Utah Business Magazines, Alisa Bair is a prominent figure within the real estate community and often called upon as a source for current real estate insight.


As a full-time Realtor since 2006, Alisa brings an extensive amount of expertise to every transaction.  She works with buyers and sellers spanning a variety of property types, with an emphasis along the East Bench and Wasatch Front.


Raised by two doctors in the Sugarhouse locale (an MD and PhD) and a specialist in the areas most commonly chosen by medical professionals, coupled with her extensive industry knowledge, Alisa is a top pick for residents and fellows alike. Alisa attributes her overall success to her vast partners, market awareness, marketing and advertising strategies, exclusive contact base, and true love for real estate sales.


When not working, Alisa can be found beside her loving husband and sweet Shiba Inu, Lily, appreciating everything that Utah has to offer, namely the stunning mountains, lakes, arches, and dunes.


Alisa values and prioritizes each and every client and will be your advocate, ally, and trusted advisor.  Call or write today to work with a professional who can help you get the terms you want in the time you need and open the door to wondrous new beginnings.



  • Drs. A. and N. Dzuiba, Buyers
  • Drs. Damaris and Steven Methner, Buyers
  • Drs. Sarah Berga and Robert Taylor, Buyers
  • Dr. Catey Harwell, Buyer
  • Dr. Dekker Deacon, Buyer
  • Dr. Joshua M. Bleicher/Caitlin Lutsch, Buyers
  • Dr. Jason Penrod, Seller (Multiple Offers)
  • Dr. Leonie Morrison, Seller (Multiple Offers)
  • Dr. Rachel Depuy, Associate
  • Nurse Jessica Grow, Buyer
  • Nurse Janice Morgan, Seller (Multiple Offers)
  • Physician’s Assistant Lauren Knox, Buyer
  • Physician’s Assistant Ryan Currier, Seller (2 Sales (Multiple Offers))
  • Physician Job Services, Merritt Hawkins Healthcare Co.
  • Medical Sales Specialist Brook Proctor, Buyer/Seller (4 Purchases, 3 Sales (Multiple Offers))
  • Medical Sales Specialist Terry Orchard, Seller (Multiple Offers)



  • Please see sample testimonials below;
  • Please also visit to view over 45 additional client testimonials!

“Alisa was our ally in the SLC home-buying process. She set up multiple viewings within 24 hours, taking us to homes and neighborhoods that corresponded with our budget and requirements, providing intelligent insights and forecasting, crafting a competitive offer, and keeping the process moving along expeditiously.  She brought her mandate as a buyer’s agent and her vision as a seller’s agent to the bargaining table to instill confidence in buying a home, aligning her future interests with our immediate interests in a compelling manner.  She is completely professional, proficient, available, pro-active, hard-working, personable, polite, and pleasant, and we are looking forward to working with her in the future as well as recommending her to our colleagues and friends.”

~Drs. A. and N. Dziuba, Buyers

“Alisa Bair is extremely knowledgeable in the details of real estate transactions with a specialty in the complexities of short sales. She maintains a professional demeanor at all times. She is a good listener and responsive to client’s needs. Alisa and her canine sidekick Lily are the quintessence of savvy professionalism. She is very direct about what approaches to your offer will bring the greatest consideration. She knows how to facilitate a swift completion of your realty transaction be it modest or more complex. Alisa is highly ethical. She is a bright woman with humor and goodness that make what can be a stressful endeavor have moments of delight. She pays attention to the important details and you will receive the highest quality of care when you engage her.”

~Drs. Damaris and Steven Methner, Buyers

“I would recommend Alisa to anyone who wants to sell their home. She guided me through all of the aspects of selling my condo and had answers to all of my questions. Her estimate of the price was spot on and I received more than one full price offer.”

~Nurse Janice Morgan, Seller (Multiple Offers)

“Alisa was a pleasure to work with. One of the best things that I liked about her was her communication. She always kept me up to date on what was going on either with a phone call, email or text. She was also very responsive when I had a question. Although it was not required by me she even  took phone calls, or sent updates on the weekend so that there was no gap or uncertainty. She also stuck to her word when she said she would always give me at least 24 hours to prepare for a walk through. There was not once that I felt like I was pressured. She was also very respectful if there was a conflict and needed to choose a different date.

I also felt that her knowledge was very strong. When she came for the initial appointment to set things up she came well prepared with house and price comparisons. She explained what the market was and what the process was. From the very beginning I did not feel overwhelmed because I could sense her confidence and could see she understood the process. There was not a question that she could not answer and she always gave me choices and options based on the current or future situations.

I would really like to give her some constructive criticism, but I seriously can’t think of anything that she could have done better in this process. I loved how she knew her business, but I also liked that she got to know me personally. I like how she remembered things I asked or said in past conversations.”

~Medical Sales Specialist Terry Orchard, Seller (Multiple Offers)


“Alisa is an absolute star. Responsive, thoughtful, smart, knowledgeable, she kept us on top of deadlines, was incredibly responsive to emails and inquiries, and gave us great advice when it came to negotiating on the house we eventually bought. We got a great deal, thanks in no small part to Alisa’s knowledge of neighborhoods and markets in Salt Lake. She listened carefully to us, gave us advice when warranted, but without a bit of the hard sell. Through the process we knew she was solidly on our side, and I’m very glad we put our trust in her.”

~Emily Zeamer, Buyer

“My husband and I had entered into a lease to own deal on our house that unexpectedly ended. The house was several states away from us and in need of some repairs. Fortunately, we started working with Alisa and her team. She put together a comprehensive punch list of items that we needed to address before listing the property to get the maximum sales price…Since we were out of town, she became our eyes to ensure that the repairs were done properly. Once ready, she listed the property at a number that resulted in a good number of showings considering the time of year. And I loved the feedback that was sent to me automatically when a buyer’s agent completed the showing survey. Alisa was able to help us negotiate a deal that made both sides happy. She was one of the few agents that I have worked with that was willing to use her real estate expertise to help us negotiate and trouble shoot…During the entire process Alisa and her team were very attentive. While I am sure we were not her only clients, it felt like we were because she was always available via phone, text, and email. I’m pretty sure they would have responded to smoke signal if I had tried it. I definitely recommend them!”

~Bethany Barnes, Seller (Mulitple Offers)

President’s Message

Hello Friends!

I am so happy to begin serving as PIM President this year! Working with Melissa and Odessa last year was wonderful and I learned so much from them. I am so excited that they will both be continuing with their service on the PIM board this year.

When my husband started residency I did not initially get very involved in PIM. I felt very overwhelmed with his schedule and really missed the close relationships and friendships I had formed during medical school. I tried going to a few PIM activities here and there but didn’t like feeling like the “new person” and stopped attending actively.

Then last year I realized how lonely residency had become for me. I decided to really try to make friends and knew that serving on the PIM board would kind of make me be involved. That decision brought me more joy than I could have anticipated! All the PIM members I met were so welcoming and before I knew it I felt like I was part of a caring and meaningful group of friends again.

Thanks to each of you for making PIM an inviting and enriching group! We have so many different life experiences, talents, backgrounds, and views among us yet share the same struggles and joys that are unique to medical training. Here’s to another year of sharing in this adventure together!

-Molly Anderson